Troubleshooting - SunSpot

Water Care - How to begin - Water Balancing - Total Alkalinity - Running your pool - Water Treatment - Winterisation - Filtration - Circulation - Troubleshooting - Seasonal Changes - Pool Safety - Weights/Measures - Glossary

Troubleshooting

Troubleshooting


Excess chlorine
If you find that you have put too much chlorine into the pool, the addition of Sunspot Chlorine Reducer (Sodium Thiosulphate) in the recommended quantities, will get the levels back to normal. Sunspot Chlorine Reducer also works when bringing down high bromine levels.
Water clarity
From time to time pool-water can become cloudy. This is sometimes caused by particles too small to be removed by the filter (dust, dirt, etc).
The addition of a Super Water Clarifier, Granular Floc or Sparkle Tabs, will get your pool-water looking clean and clear again.
Flocculant tablets should never be added to skimmers when chlorine tablets are in use. Flocculant tablets should be put into the pump basket in this situation.
Scale and metal deposit prevention
Sometimes a build up of metal or scale impurities can lead to discolouration or cloudiness of your pool-water and surrounds.
Water colouring
Metals will cause the following colour changes:
Maganese - Brown/Black Copper - Blue/Green or Dark Brown Iron - Light Brown Zinc - Off White
Using a sequestering agent such as Conquest or Stain & Scale inhibitor will remove these impurities.
Shock treatment/superchlorination
Shock treatment restores water clarity and removes any organic waste which can produce unpleasant smells or lead to eye and skin irritation.
This treatment is intended to complement your regular water treatment programme – be that a traditional sanitiser (chlorine or bromine) or the active oxygen method.
Algae control
Although adding chlorine regularly to your pool-water will kill bacteria and keep most algae growth at bay, occasionally some may still appear in the pool. This can be countered by using one of the algaecides in the Sunspot range. Persistent algae growth will usually only be a problem if your pool is not being treated and tested regularly.
Filter cleaning
From time to time grease, scale and other contaminants will build up in the filter. Regular use of a filter cleaner will prevent the growth of harmful bacteria and generally keep the filter clean. The domestic pool should be backwashed weekly as part of your maintenance routine. Once backwashed the addition of a flocculant or water clarifier will give you sparkling water.
Tile band cleaning for liner pools
Cosmetics and body oils may form a dirty mark around the waterline area of your pool. A regular clean with Sunspot Waterline Cleaning Paste or Sunspot Tile and Liner Cleaner will keep the sides of your pool grease free.
Do not use household cleaning products as they can react with pool water disinfectants.
Pool surrounds
By keeping the area around your pool clean you will reduce the amount of dirt and harmful bacteria that is brought into the pool by it’s users; making it easier to keep the water clear and healthy. The use of a hard surface cleaner such as Sunspot Springclene is recommended.
Pool leakage
In all pools there will always be some loss of water through evaporation. However, if you find there is some leakage from the system (either from the liner, concrete or pipe work) there are easy to apply leak sealers you can use which are very effective and come with comprehensive instructions. It is worth bearing in mind, however, that these products are designed for minor leakages only. If problems with your pool persist contact your local dealer for advice.
Remember to read all chemical product labels and follow directions for use.